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NUGGET FROM
Dr. Jennifer Goldman Wetzler

Listening to understand the nuances

Jen speaks about our tendency to look at conflict in simplistic and often binary terms. She speaks about a few techniques we could use to understand the various dimensions of the conflict and the interconnections between the various actors involved in the situation. She suggests that we don’t fall for the simplistic narrative that bubbles up immediately in front of us.

More from Dr. Jennifer Goldman Wetzler

TAGS
Listening Managing Conflict

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