Impact on leadership transitions
Amy speaks about how psychological safety becomes even more critical in the context of a leadership transition. She speaks about the criticality of the incoming leader to portray humility and curiosity as he/she settles into a new context. She talks about the case of Alan Mulally, who transitioned from Boeing to Ford Motor Company when it was bleeding about USD 17 Billion dollars a year. She speaks about how he embodied situational humility to transition effectively to win the trust and respect and drive the turnaround.
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